Privacy Policy | Cortium

1. Information We Collect

We collect information you provide directly, including your name, email address, company name, and any content you submit through our platform. We also collect usage data, including how you interact with Cortium, decision logs, feedback actions, and analytics metadata.

2. How We Use Your Information

We use your information to provide and improve the Cortium service, including generating decisions, learning from your feedback, providing analytics, communicating with you about your account, and ensuring the security of our platform.

3. Data Storage & Security

Your data is stored on secure servers with encryption at rest and in transit. We implement industry-standard security measures including access controls, audit logging, and regular security assessments. Your company data is isolated and never shared across tenants.

4. Data Sharing

We do not sell your personal information. We may share data with third-party service providers who help us operate our platform (hosting, email delivery, analytics), but only as necessary and under strict contractual obligations. We may disclose information if required by law.

5. AI & Machine Learning

Cortium uses AI models to generate decisions based on your company data. Your data is used only to improve decisions within your organization. We do not use your data to train models for other customers. You retain ownership of all your data and decision outputs.

6. Your Rights

You have the right to access, correct, or delete your personal data. You can export your data at any time. You may request deletion of your account and all associated data by contacting [email protected].

7. Cookies

We use essential cookies to maintain your session and preferences. We do not use third-party advertising cookies. See our Cookie Policy for full details.

8. Contact

For privacy-related inquiries, contact us at [email protected] or write to Cortium Inc., with "Privacy" in the subject line.